Terms of Service

Please read these Terms of Service ("Terms") carefully before using the Mindleau mobile application ("App", "Service") operated by Mindleau ("we", "us", "our"). By accessing or using Mindleau you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By downloading, installing, or using Mindleau you confirm that you have read, understood, and agree to these Terms. If you are using Mindleau on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Eligibility

You must be at least 13 years old to use Mindleau. By using the App, you represent and warrant that you meet this requirement. If you are between 13 and 18, you should review these Terms with a parent or guardian.

3. Account Registration

Creating an account is optional. If you create one, you agree to provide accurate and complete information, keep your credentials secure, and notify us immediately of any unauthorised access. You are responsible for all activity that occurs under your account.

4. User Responsibilities

You agree to use Mindleau only for lawful purposes. You must not:

• Use the App to harass, threaten, or harm others
• Attempt to reverse-engineer, decompile, or tamper with the App
• Use automated tools to scrape or extract content from the App
• Misrepresent your identity or impersonate another person
• Transmit viruses, malware, or other harmful code
• Use the App for any illegal or unauthorised purpose

5. Acceptable Use

Mindleau is a personal wellness tool. It is intended for your private, non-commercial daily use. The App is not a medical device and must not be used as one. Commercial resale, redistribution, or white-labelling of the App is strictly prohibited.

6. In-App Purchases and Payments

Mindleau is free to download and use. Every feature is available without paying, and there are no subscriptions or premium tiers. The free app is supported by limited advertising.

Mindleau offers one optional in-app purchase, Remove Ads:

• What it does. It removes advertising from the App. It does not unlock any features or content.
• One-time payment. It is a non-consumable purchase, not a subscription. It does not renew, and there is nothing to cancel.
• Price. The price is shown in the App and on the store's purchase screen before you confirm, and may vary by country and currency.
• Payment. Payment is processed by the Apple App Store or Google Play and charged to your store account when you confirm. Their terms of sale apply to the transaction. We do not receive or store your payment details.
• Restoring. The purchase is tied to the store account you bought it with. You can restore it on a new or reinstalled device signed in to that account using Settings → Restore Purchases. Deleting your Mindleau account does not remove the purchase from your store account.
• Refunds. Refunds are handled by Apple or Google under their refund policies; we cannot issue refunds directly. Apple refunds can be requested at reportaproblem.apple.com, and Google Play refunds through your Google Play order history. If a purchase is refunded or reversed, ads may return.
• Availability. Remove Ads applies to the App for as long as we offer it. If we discontinue the App, the purchase does not entitle you to a replacement product or a refund, except where required by law.

Nothing in these Terms limits any rights you have under consumer protection law in your country, including any statutory right to a refund.

7. Advertising

Mindleau may display banner, interstitial, and app open ads through Google Mobile Ads. We aim to keep ads moderate and avoid interrupting writing, onboarding, or other core reflection moments. Ad availability, content, and targeting may depend on Google, your region, device settings, and applicable consent choices. Ads are not shown to users who own the Remove Ads purchase (see section 6).

8. App Content and Intellectual Property

All content in the App — including design, text, graphics, guided sessions, and software code — is owned by or licensed to Mindleau and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes only.

Your journal entries and reflections remain your own. By storing them through our service you grant us a limited licence to process and store them solely to deliver the App's features to you.

9. Health and Wellness Disclaimer

Mindleau is a mindfulness and self-reflection wellness tool. It is not a medical device, clinical service, therapy platform, or substitute for professional mental health care. Nothing in the App constitutes medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare professional with any questions about your mental or physical health. In an emergency, contact your local emergency services immediately.

10. Third-Party Services

The App integrates with third-party services including Firebase (Google), Google Mobile Ads, RevenueCat (for in-app purchases), the Apple App Store, and Google Play. Your use of such services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party providers.

11. App Availability and Changes

We reserve the right to modify, suspend, or discontinue any part of the App at any time with or without notice. We will not be liable for any interruption, modification, or discontinuation of the Service.

12. Termination

We may suspend or terminate your access to the App at any time if you violate these Terms, engage in fraudulent or abusive behaviour, or if required by law. You may stop using the App at any time and delete your account via Settings → Delete Account.

13. Disclaimer of Warranties

Mindleau is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or harmful components.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Mindleau and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, goodwill, or other intangible losses, arising from your use of or inability to use the App.

Our total liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid for in-app purchases in the App in the twelve months before the claim arose.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Pakistan. If you use Mindleau as a consumer, this does not take away any protection you have under the mandatory consumer laws of the country where you live.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date. For material changes, we will notify you via the App or email. Continued use of Mindleau after changes constitutes your acceptance of the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us:

• Email: contactus@aishayy.com